Error Message: Policy Inception Date should be greater than 2024-10-20.
Solution:
If you receive this error message, it means that the Policy Inception Date provided in the request is before the specified date and time 2024-10-20. Please ensure that the Policy Inception Date is set to today's or later. Additionally, verify that the date format is correct (YYYY-MM-DD). If you continue to encounter this error, please contact support for further assistance.
Error Message: Parameter 'productId' is required.
Solution:
If you receive this error message, it means that the 'productId' parameter is missing from the request. Please ensure that all required parameters are included in the request. Refer to the API documentation for a list of required parameters and their descriptions. If you continue to encounter this error, please contact support for further assistance.
Error Message: COB does not support optional covers on policy.
Solution:
If you receive this error message, it means that you are sending optional covers on the policy level and its not applicable for this COB. Optional covers should be passed on the level of each insured for Individual/Group, not on the policy level. Please review the API documentation to understand how to correctly pass optional covers for individual insureds. If you continue to encounter this error, please contact support for further assistance.
Error Message: Markup value exceeds allowed amount.
Solution:
If you receive this error message, it means that the markup value provided in the request exceeds the allowed amount. Please ensure that the markup value is within the allowed range specified by Underwriting team. If you need to apply a markup, make sure it complies with the defined limits. If you continue to encounter this error, please contact support for further assistance.